Delivery and returns

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Delivery

• We deliver to UK addresses only.
• Delivery costs £3.99. It is free on orders of £50 or more.
• Every item is printed after you order it, in the UK. Most orders arrive in 3 to 7 working days.
• We email you when your order is posted, with tracking.

Order by Friday 4 December for Christmas delivery.

Changed your mind

• You can cancel within 14 days of your order arriving. You do not need a reason.
• Email hello@soshiny.co.uk with your order reference. We reply with the return address.
• Send the item back within 14 days of telling us, unworn, unwashed and unused. You pay the return postage.
• We refund the item and the standard delivery charge within 14 days of getting it back, to the card you paid with.

Something wrong with it

• If your order arrives damaged, misprinted or wrong, email hello@soshiny.co.uk with a photo and your order reference.
• We replace it or refund you in full, and you pay nothing to put it right.

None of this affects your legal rights under the Consumer Rights Act 2015.

Last updated 10 November 2026.